Tuesday, August 3, 2021

RDP VS TeamViewer

 

RDP VS TeamViewer

RDP (Remote Desktop Protocol) is a protocol developed by Microsoft for connecting to a remote computer.

While TeamViewer also offers the possibility to make connections to remote computers, TeamViewer’s features go far beyond the functionality of RDP and offer a variety of benefits for remote connections.

 

Here is the difference between RDP and TeamViewer.

 

RDP

TeamViewer

Multi-platform support

 

RDP works only on Windows devices.

TeamViewer has much greater platform support: you can use TeamViewer to connect to or from Windows, MacOS, Linux, Chrome OS, Android, iOS, and IoT devices.

Port forwarding and firewall configuration

 

RDP requires you to configure port forwarding on the remote computer’s firewall or router.

 

TeamViewer works without port forwarding or other firewall configurations and works directly after the installation.

 

Transparency and Trust

 

RDP does not allow the user of the remote computer to see (or control) their own screen during an RDP connection. That means the remote user doesn’t know what the supporter is doing on their computer as s/he will be disconnected from the session.

 

TeamViewer allows the remote user to see everything that is happening on their device.

 

 Source: community.teamviewer.com               Is your Computer Slow?

Tuesday, July 13, 2021

Computer restarting all the time

 This is very frustrating !!

Please try these steps to troubleshoot windows PC that keeps Rebooting !!

  • Boot PC in safe mode
  • Disable automatic restart
  • Uninstall latest updates or check for faulty Windows update
  • Check for hardware failure
  • Be aware of malware attack
  • Check for corrupted driver
  • Clean dust in the CPU (overheating)

10 most common issues on Windows 10

Sunday, June 27, 2021

Computer Slow?? No Problem!!

 


Why my PC is Slow?

 

Computer slow has become a common topic and most of the user wonder what causes it very slow, the unresponsive issues and how to fix this. However, there are many reasons behind those issues, I have discussed some of them with their step-by-step solutions: 

Ø  Recently updated or not up-to-date system or application software

Ø  Applications/ Programs running in the background

Ø  No free hard drive space or not enough RAM

Ø  Hardware conflicts and outdated drivers

Ø  Antivirus software is extremely active

Ø  Apps automatically running at startup

Ø  Dust, fan not working, overheating

Ø  Corrupted Windows System Files

Ø  Virus or malware infection

Ø  Too old PC or laptop

Ø  High CPU usage


10 most common issues on Windows 10

 

Blue Screen of Death (BSoD)



 

BSoD is one of the most common issues experienced by 9/10 windows 10 users. I personally have experienced it; BSoD won't damage hardware but it can ruin our day. As it has ruined me once. That day, I was busy working on my Lenovo laptop (previously Windows 8 was installed) suddenly everything stopped saying "Your PC ran into a problem needs to restart after collecting error info" in blue screen and computer rebooted. However, doing some research I came to know that the main reason behind this problem was updating win 8 to win10; as my hardware couldn't bear the pressure of software installed.

 What is BSoD?

Ø  A critical error from which it can’t recover

Ø  An error, blue screen displayed on Windows computers

Ø  System crash - Windows operating system can no longer operate safely

Ø  Too much pressure OS is handling (need some rest)

Root cause for Blue Screen of Death:

Ø  Newly installed hardware or software (May not be compatible to existing Hardware or Software)

Ø  Memory utilization more than 75% (not healthy) and CPU (below 75% recommended to be healthy running System)

Ø  Windows Updates (If this is causing BSoD, then uninstall recent updates)

Ø  Inadequate air circulation => fan might stop cooling => check the temperature

Ø  Viruses/Malware => Scan system => could corrupt the system files and/or the drivers


If you have experienced any causes of BSoD other than mentioned above, I would like to see in comment box below. Please share your thoughts.

Thanks

 

10 most common issues on Windows 10

10 most common issues on Windows 10


Although Microsoft is updating Windows 10 regularly, there still exists some issues that interrupts the normal functionality of PCs. I came up with 10 common issues faced by windows 10 users and are listed below:

3.       File explorer is not working

5.       Lost word document/ recover unsaved document

6.       Wi-Fi showing but can’t connect to internet

7.       Hard Disk corrupt/ storage full

8.       Backup and Restore

9.       Imaging and deploying of OS

10.   USB problems         

  

Friday, June 25, 2021

ITIL 4: The next generation of IT Service Management


Ideas from this workshop:-

"If we want our companies or businesses to be better than we need to be better in service management"

How??

Follow Best Practices (similar circumstances)

Think about what you're doing and who you're doing it for and why you're doing it?

We need to understand the broader picture so that we can deliver and support what is required for the customers/ Company.

Nowadays, IT is in everything. It is absolutely a key business driver for an organization. Furthermore, it makes companies different from other companies, and it delivers competitive advantage if IT is reliable and successful. Whenever the services are matched to the business needs, the company will perform better and deliver a better service to its consumers. 

Therefore, IT service management as a driving force behind that IT is a key strategic capability of an organization.

" If we don't get it right, nothing works"

Thanks to Ivor Macfarlane (co-author of ITIL) and Cognixia.

Tuesday, June 1, 2021